General VA Fundamentals
The entry-level gateway assessment every Linkage VA starts with. Proves you have the core remote-work habits, communication standards, and tooling fluency to be hired with confidence.
- 3–4 hours
- 5 modules + final exam
- 70% passing score
- NFT certificate
Syllabus & modules
- 1 Remote Work Foundations
Workspace setup, availability, async communication, and reliability standards.
- 2 Professional Communication
Writing clear emails, status updates, and handling feedback professionally.
- 3 Core Tools
Google Workspace, Slack, and project boards at a working level.
- 4 Time & Task Management
Prioritization, deadlines, and tracking your own workload.
- 5 Data Hygiene & Confidentiality
Handling client files and credentials responsibly.
- Final Exam
40-question timed exam + 1 practical task
What’s tested
- Drafting a professional client update from a messy brief
- Triaging a simulated inbox and calendar for one workday
- Identifying confidentiality and data-handling mistakes
Format & passing criteria
Timed Quiz, Practical Task. Estimated 3–4 hours of work across 5 modules.
You must score at least 70% to pass and trigger certificate issuance.
One free retake after 48 hours; unlimited paid retakes.
Valid 2 years · renewal assessment keeps your cert current. Renewal assessments keep your certificate current so employers always see an up-to-date credential.
Score bands
Your certificate records not just a pass, but how well you passed. Higher bands rank you ahead of other certified VAs.
Meets the professional standard for the role.
Strong, consistent performance across all modules.
Top-tier mastery — surfaced first to employers.