E-commerce Store Management
Run the day-to-day of a Shopify store — product listings, order processing, and customer-facing operations.
- 6–7 hours
- 5 modules + final exam
- 75% passing score
- NFT certificate
Syllabus & modules
- 1 Shopify Basics
Admin, products, and collections.
- 2 Listings & Merchandising
Titles, images, variants, and SEO basics.
- 3 Order Processing
Fulfillment, tracking, and exceptions.
- 4 Inventory
Stock levels and restock workflows.
- 5 Customer Operations
Returns, refunds, and support.
- Final Exam
Shopify store-ops practical + exam
What’s tested
- Creating a complete product listing with variants
- Processing an order including a fulfillment exception
- Handling a return/refund correctly end-to-end
Format & passing criteria
Practical Task, Timed Quiz. Estimated 6–7 hours of work across 5 modules.
You must score at least 75% to pass and trigger certificate issuance.
One free retake after 7 days.
Valid 18 months · platforms update, renew to stay current. Renewal assessments keep your certificate current so employers always see an up-to-date credential.
Score bands
Your certificate records not just a pass, but how well you passed. Higher bands rank you ahead of other certified VAs.
Meets the professional standard for the role.
Strong, consistent performance across all modules.
Top-tier mastery — surfaced first to employers.