VA#8860

- Provided remote support for property management operations, including tenant communication, lease processing, and scheduling maintenance. - Collaborated with leasing agents, property managers, and maintenance teams to ensure smooth daily operations. - Ensured compliance with local housing laws, lease agreements, and company policies in all tenant communications and recordkeeping.

- Handled customer inquiries, resolved complaints, and ensured first-contact resolution in line with company policies. - Contributed to a team-oriented work environment and supported team performance goals.