VA#5694

Performed data entry tasks to maintain and update customer records. Ensured clear communication with clients to address inquiries and provide updates. Responded to client emails requesting issuance of commercial insurance certificates.

Handled customer/provider inquiries via email, live chat, and inbound calls. Provided accurate information, troubleshooting, and solutions to ensure customer satisfaction. Performed data entry tasks to maintain and update customer records. Supported back-office operations, including documentation and processing requests. Ensured timely resolution of issues while maintaining quality and compliance standards. Practiced professional communication to build trust and positive customer experiences. Collaborated with team members and supervisors to meet performance metrics and service goals.

Handled customer/provider inquiries inbound calls. Provided accurate information, troubleshooting, and solutions to ensure customer satisfaction. Performed data entry tasks to maintain and update customer records.

Handled customer inquiries inbound calls. Provided accurate information, troubleshooting, and solutions to ensure customer satisfaction. Performed data entry tasks to maintain and update customer records.

Handled customer inquiries and made upfront sales through inbound calls. Provided accurate information, troubleshooting, and solutions to ensure customer satisfaction. Performed data entry tasks to maintain and update customer records.