VA#4116

- Managed e-commerce store (Shopee, Lazada, Tiktok Shop) - Handled customer inquiries, order processing, and follow-ups - Coordinated logistics, inventory tracking, and supplier communication - Managed product listings, pricing, catalog organization and basic promotions - Optimize, analyze, and track Store performance and visibility. - Scale Store & Improve conversion rates. - Social Media Management

- Managed customer engagement orders, inquiries, and issue resolution (Online & Offline) - Handled record keeping, reports, and operational documentation - Coordinated staff schedules and task assignments - Ensured smooth workflow and customer satisfaction - Oversaw daily business operations, inventory, & supplier coordination - Social Media Manager

- Led and trained a team of distributors and members - Handled customer communications, onboarding, and support - Managed schedules, reports, and performance tracking - Conducted online and offline coordination meetings - Developed leadership, communication, and client-handling skills - Franchise Consultant - Social Media Manager - E-Commerce & Dropshipping Operator

- Assisted policy holders with healthcare-related inquiries - Handled sensitive information with confidentiality and accuracy - Provided professional voice support and issue resolution - Maintained accurate documentation of calls

- Provided customer service via phone for online retail customers - Assisted with orders, returns, billing, and inquiries - Maintained high-quality customer engagement standards - Resolved customer concerns and issues efficiently and professionally - Managed call escalation to the correct teams for timely resolution