VA#1488

• Designed Amazon listing images, A+ content, and product visuals to enhance conversions • Conducted competitor research (Keepa) to guide product positioning and creative direction • Uploaded product listings in Seller Central, including setting up customization options to make it easier for customers to preview their orders • Produced order proofs and customized graphics tailored to customer requirements • Recreated and upscaled customer-provided images/assets to ensure print-ready quality • Utilized AI-assisted design tools to streamline creative workflows and boost efficiency • Answered customer queries on Amazon and Etsy, using prepared templates for quick and accurate responses • Performed web sleuthing (Truepeoplesearch/truthfinder) to track unresponsive customers, identify invalid phone numbers, and verify non-working QR codes • Enhanced product visuals for higher conversions • Efficient workflows using AI-assisted design tools • Comprehensive customer support and communication • Data-driven strategies based on competitor research • Print-ready quality for all recreated and upscaled assets

Collaborated with videographers to produce branded company videos aligned with corporate identity. Simplified insurance offerings through instructional videos and tutorials for agents and customers. Edited and cleaned audio/video recordings, preparing polished versions for executive review. Directed and recorded voiceover sessions to ensure quality, clarity, and correct tone. Designed branded collateral for company events, including email campaigns, social media assets, banners, and presentations. Created and wrote storyboards for animations, securing approvals before production.

Create Social Media posts for the business. Turn provided screenshots to step by step video instructions onhow to operate certain softwares. Collaborate with sales team to create collaterals for marketing.

Created platform-specific social posts (static, carousels, short-form video) to support campaigns and product updates. Converted provided screenshots into clear, step-by-step software tutorial videos with on-screen callouts, captions, and optional VO. Collaborated with the Sales team to produce marketing collateral (one-pagers, pitch decks, email assets) aligned with brand guidelines and campaign goals. Managed content planning and approvals to ensure accurate, on-time publishing across channels.