VA#0630

- Part of the main ticketing team effectively, leaving a huge contribution to sales and team productivity. - Handles multiple jobs and easily executes them well with great results. - Exercised team communication, information validity, and good relationship with colleagues

- Tasked to pull tickets from UK-related events. - Effectively carried out decent communication skills and data privacy. - Able to perform with remarking efficiency on timed tasks with no to little errors.

- Ticket puller and tester using protected accounts to gain profit and verify company's viability. - Honed skills in detail-centric tasks. - Mastered multi-tasking jobs to multiply productivity and efficiency

- Operated multiple calls assessing product information, account review, and filing complaints. - Both product and process literate to ensure a quick time resolution to certain scenarios. - Being a good role model and ambassador for the company to raise company sales and reputation.

- Handled cold calling and received calls from customers concerning healthcare package information. - Carefully followed call flow and account process to ensure validity and credibility in work. - Administered welcoming and calming mannerisms to feel customers they are being helped.

- Conducted phone interviews of political, social and consumer topics. - Followed interview protocol carefully to avoid influencing interviewee's perspective. - Administered polite and effective customer service to encourage interview engagement.